Internal Quality System Audit
Virtual Boot Camp
Presented by: Duke Okes
Date: Wednesday, November 8, 2017 | Time: 12:00 pm ET | Duration: 240 minutes
Get an information-rich handbook "Musings on Internal Quality Audits" by our expert Duke Okes for free.
Ensure QMS Internal Audits are Aligned with Your Organization's Needs
The changes to ISO 9001:2015 and other sector-specific Quality Management System (QMS) standards may be relatively minor in terms of added requirements, but they represent a major shift in focus. The standard is now more oriented to performance than simply ensuring compliance with written procedures. In effect, it allows organizations to better select an approach to managing quality that aligns with their specific competitive environment and strategic intent.

Internal audits are a key management tool for governance, risk and compliance. However, many internal quality audit programs are likely to continue as they have in the past, failing to provide the value they should. Given that audits are one component of governance, this means that the audit function will provide neither the assurance nor the impetus for continual adaptation to change and use, and will instead use up valuable resources that could be deployed elsewhere were the audits better designed and managed. An audit program should consider both the effectiveness of the function as well as how efficiently program resources are being deployed.

Join this live boot camp with expert speaker Duke Okes, who will provide guidance to all the personnel involved with QMS audits on how to better align audit plans with organizational needs and opportunities. This event will specifically shed light on three major components: major differences in ISO 9001:2015, the impact on internal audits, and the addition of greater value by boosting auditing effectiveness and efficiency.

Additional Resources:

Once you register for this event, you'll get the handbook “Musings on Internal Quality Audits” by our expert Duke Okes, which covers the basic quality audit, and concepts and methods organizations can choose to make audits more robust. This book will provide you a review of softer issues that an audit program might leverage. The ideas used are primarily focused on internal audit, though a few of those are also relevant for external auditing. The book is an extension of everything Duke Okes has to share, and how you can benefit from his immense expertise spanning over 20 years. This information-rich book is available to you free of cost (after you register for this Virtual Boot Camp, of course!) This book is available per order.

Session Benefits

  • Understand the major differences and difficult areas in ISO 9001:2015
  • Understand the impact of ISO and QMS standard changes on internal audits
  • Learn how to increase effectiveness and efficiency of audits
  • Better understand other critical areas, such as
    • Difficult areas of the QMS standard, including context
    • Needs and expectations of interested parties
    • Risk-based thinking
    • Organizational knowledge
    • Audit changes, including how to audit with reduced documentation
    • When to use the process approach in audits
    • Auditing with a risk perspective and based on analytics
    • Adding value, including consideration of virtual audits, integrated audits and continuous audits
    • Impact on performance of the organization and on auditor careers
  • Get a process management maturity matrix
Session Highlights
Session 1: ISO 9001:2015 Differences and Difficult Areas to Audit
Time: 12:00 pm – 1:15 pm ET | Duration: 75 minutes
  • Context of the organization and interested parties
  • Risk-based thinking vs. preventive action
  • Organizational knowledge
  • The role of leadership in linking QMS to strategy
Q&A Session: 15 minutes
Session 2: Potential Impacts on Auditing
Time: 1:30 pm – 2:30 pm ET | Duration: 60 minutes
  • Auditing with limited documentation
  • Using risk to gain a strategic impact
  • Spreadsheets and other digital processes
  • When to use the process approach
  • Performance vs. just compliance
Q&A Session: 15 minutes
Session Break: 30 minutes
Session 3: Adding Greater Value to Audits
Time: 2:45 pm – 3:45 pm ET | Duration: 60 minutes
  • Letting process maturity guide audit plans
  • Virtual and/or integrated audits
  • Developing people
  • Continuous auditing
Q&A Session: 15 minutes
Who Should Attend
  • Anyone involved in planning, guiding or conducting an internal quality system audit program for assessing controls related ISO 9001 and other QMS standards
  • Environmental, safety and IT auditors
  • Those responsible for dealing with management systems
  • Audit manager
  • Director of quality
  • Quality Managers
  • Quality Auditors
  • Quality Supervisors
  • Management System representative
  • Vice-president Administration
  • COO's
About Our Speaker
Duke Okes, FASQ, CMQ/OE Duke Okes, FASQ, CMQ/OE, has been in private practice for 32 years, helping organizations implement processes for better management, control and improvement of their operations. He has worked with a wide range of organizations, including those in manufacturing and healthcare industries as well as financial and government services. He has conducted hundreds of workshops on ISO 9001, internal quality audits, failure mode and effects analysis, performance metrics, root cause analysis and risk-based thinking.
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