Earlier, dispatchers used to be truckers who had retired, and had professionally driven for a living. They understood that mileage was equal to the money paid to drivers. At present, dispatchers are mostly young women and men out of college – who usually have never driven anything bigger than an SUV. They are good at emails and load matching but not much of help to the drivers behind the wheels, in regard to assistance and information.
The trucking companies now need to hire young individuals to operate the latest dispatch software that is being used widely. Also, since the young employees work in lower wages, as they are new to the workforce, they are quite popular among carriers. Unfortunately, these new age dispatchers are the reason behind the sufferings of truckers, because the truckers are required to deal with the trucking company through dispatcher, who have very limited knowledge about the industry and the people behind the wheels.
Therefore, one of the cause of truck driver shortage in your organization could be dispatchers as they play a crucial role in the success of the trucker – even more than your company. This disconnect between your trucking company and truckers might be due to these new breed of dispatchers.
Get insights on how to address these issues before you lose any more of your valuable drivers by joining this session by expert speaker Mark Dixon. Yourcompany invests thousands of dollars in training, advertising, recruiting and orientation of personnel to fill your trucks. Your recruitment team works hard to secure new drivers. Don’t let your dispatchers undo what you have tried so hard to accomplish! Trucking companies need to make sure everyone is on the same page in regards to driver retention and this session will help you achieve that.
This session will reveal specifically the key issues causing drivers to leave your company:
Who should attend?
In 1990, after a successful career in Sales and Sales Management, Mark Dixon changed gears. He left the rat race, dog eat dog world of the sales arena, went to truck driving school, attained a Class A CDL License, and hit the freedom of the open road as an 'Over the Road' truck driver. His children were growing taller,... More info