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What Were They Thinking? Getting Beyond 'Human Error' (TNS962M)

Presented by: Ron Gantt
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Pre Recorded Webinar
60 minutes
  •  Wed, September 28, 2016
Event Description

Identify Tools to Deal With Human Error, Minimize Compliance Issues and Enhance Performance.

Recent research into human factors and safety science has shown that perhaps ‘human error’ is not as clear cut as we would like it to be. Rather than human error causing accidents, often it is merely a trigger of accidents with potential causes deeper in the system. Furthermore, what we call “human error” in one context, may actually be behavior needed to ensure mission success in another context. Often, when one looks closer, rather than a picture of a safe system plagued by unreliable people, one sees an unsafe system held together by the people within the system, adapting to achieve success.

This webinar by expert speaker Ron Gantt uses a combination of theory discussion and case studies to review some of the factors that affect human performance, which make up the sociotechnical system in which people operate. Factors such as individual personality traits and cognitive abilities, social and organizational factors, and environmental cues all work together and overlap to influence human performance. You will be shown case studies to illustrate these relationships in a way that allows them to predict when risks are high. Knowing this will allow participants to better identify these risks and take more proactive steps to not only prevent accidents but also be more successful and build trust and engagement in the organization.

Training Objective

This program will provide answers to these important questions:

  • What is ‘human error’ and what effect does it have on safety and compliance?
  • What tools are available and what doesn’t work with human error?
  • How to prevent accidents, minimize compliance issues and enhance performance?
  • Why don’t people follow safety rules?
  • Can we predict ‘human error’?
  • How can we minimize the risks (and take advantage of the opportunities) related to ‘human error’?

Who should attend?

  • Fleet Safety Managers
  • Human Resources
  • Operations Managers
  • Warehouse Managers
  • Regulatory Compliance Specialists
  • Health and Safety Managers/Specialists
About Our Speaker(s)

Ron Gantt | Transportation Safety SpeakerRon Gantt
Ron Gantt is the Vice President and a Principle Consultant for SCM, a safety management training and consulting firm located in California. Ron has over 15 years of experience working with organizations in a variety of industries, such as transportation, utilities, construction and chemical manufacturing. He is a Certi... More info

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    Event Title: What Were They Thinking? Getting Beyond 'Human Error'
    Presenter(s): Ron Gantt

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