Can’t afford to offer free shipping for your online business? You’re not alone. Online sellers are challenged in that margins are being squeezed by both their carriers as well as their customers. Shoppers expect free shipping, while carriers keep raising prices. Consider on the one hand that UPS and FedEx pricing has risen approximately 20% over the past three years. Many surcharges like Residential add-on fees and Delivery Area Surcharges are up 20-30% in the past few years. Fuel surcharges remain stubbornly high. Minimum packages charges cut into discounts. And the looming 2015 Ground dimensional rating has been called the “mother of all rate increases”!
But the research is clear: online consumers want free shipping, choice in delivery companies, and free returns, too. And if you don’t provide it, your customers will find someone else who does. Maybe even pay an annual membership fee to get free, unlimited 2-day shipping with one of your (larger) competitors. This presentation by expert speaker Rob Martinez will help you understand how to reduce parcel transportation costs and improve delivery and transit performance to your customers. You will learn top 10 strategies to improve the affordability of free shipping.
In this session, you will learn how to
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This presentation is ideal for professionals in
Rob Martinez, DLP, is President & CEO of Shipware, LLC, the premier parcel consulting and auditing firm in the U.S. Mr. Martinez has helped some of the world's most recognizable brands reduce parcel shipping costs an average of 25% through contract negotiations, rate benchmarking, modal optimization, invoice audit and ... More info