Louis 'Louie' Gobern is President of Quality Business Management Solutions (QBMS), a training, consulting, and auditing company. Louie is a career professional with a background driving the Strategy, Change and Operational Excellence in global organizations focused on maximizing effectiveness through Management System Standards and LEAN methods. He has a proven track record of achieving organizational, program/project and critical objectives complemented by extensive experience working remotely, nationally and internationally with cross-functional Teams. As a Training facilitator, Louie is recognized for his ability to actively engage participants, make difficult concepts relevant and handle small group dynamics with finesse and charisma.
Louie has a Bachelor of Science in Computer Science from Hawaii Pacific University and a Master of Science in Management from the Florida Institute of Technology. His certifications include Project Management Professional (PMP), Exemplar Global (RABQSA) Quality Management System–Lead Auditor (QMS-LA), Information Technology Infrastructure Library (ITIL) Foundation version 3, as well as competency certificates for ISO 27001 Information Security Management System (ISMS) & ISO 20000-1 Information Technology Service Management (ITSM) schemes.