Jill attended Montclair University in New Jersey and Taylor Business Institute in New York. She now teaches Microsoft Office 2007, 2010 and 2013 at Howard Community College in Marylan. Jill has also developed several non-credit courses and developed faculty and staff development training workshops. She also presented at the Cengage Learning National conference for 7 of the past 10 years and taught a one-day class at the Shelly Cashman Institute on Outlook 2010. Jill is also a Shelly Cashman contributing author of MSOutlook 2010 Introductory, MSOutlook 2010 Complete, and MSOffice 2010 Introductory; and has received her MCT (Microsoft Certified trainer) certification for 2014-2015, and is a Microsoft Office Specialist 2010 Master.