Jeffrey A. Miller, MSW, author of The Anxious Organization: Why Smart Companies Do Dumb Things, is a family therapist, management consultant and coach to top executives in corporate and not-for-profit settings. His specialty is helping anxious organizations function more effectively and with less emotional wear-and-tear on those who work for them.
Jeff has a BA from the University of Texas and a Master's of Social Work from Loyola University of Chicago. He completed a 2-year post-graduate program in Bowen family systems theory and intervention and is certified as a Level III Organizational Engineer. He is active in professional circles, having published a number of articles and led workshops on a key area of interest: how emotional process affects business decisions. His highly regarded book, The Anxious Organization: Why Smart Companies Do Dumb Things, has just been released in a second edition.