Kay Stephan, a recognized advocate for office professionals, earned a Bachelor's Degree from Wittenberg University and a Master's Degree from the University of Akron. She has over 25 years of teaching office administration courses and coordinating the Office Administration Department. Over a hundred of her students received state and national recognition in Business Professionals of America competitive events. She has written several publications including "Business Education — A Future Star." She also published an article in the Journal of the Ohio Association of Two-Year Colleges entitled, "Using the Web for R & R." Her latest publication is Peak Performance for School Office Staff which she used for training of school office professionals for the Bureau of Education and Research in eight states. After opening her own business, Classic Protocol, Kay has presented to large and small businesses, universities and professional organizations across the country.
Kay's presentations are refreshing, fast-paced and full of practical ideas that can be used immediately.