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Nancy Friedman

Nancy Friedman, president of Telephone Doctor Customer Service Training based in St. Louis, MO, is a featured speaker at association, Chamber of Commerce and corporate meetings around the world. She has appeared on Oprah, The Today Show, CNN, Fox News, Good Morning America, and CBS This Morning as well as hundreds of other radio, TV and print outlets, including Wall Street Journal, USA Today and Financial News. She is the author of five best selling books and spokesperson for the popular Telephone Doctor DVD library. For more information, log onto the Telephone Doctor website at

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