Steve Crowhurst, CTC is an international trainer to the retail travel & tourism industry. He has presented across North America, in China, the UK, Spain, Egypt and Bosnia working with travel agents, departments of tourism and tourism based businesses. He has trained for major travel trade firms, franchises, consortia and home-based affiliates such as Thomas Cook, American Express, Uniglobe, Ensemble, TravelPlus, TQ3, TPI, AirMiles and MyTravel to name a few. At age 19, Crowhurst had worked his passage around the world by ship. His travel trade career started in 1965. His training career started in 1983 as a Director of Training & Development for Uniglobe Travel International. He is known for his upbeat, "no fluff, no theory", energetic and humorous presentations as he delivers well researched, topical and timely, ready-to-implement tips, tools and techniques.