Susan Gilster is a leader in innovative health care project development and has been involved in creating programs and organizations in the United States and abroad. As an educator, researcher, practitioner, and consultant, Gilster has published and presented nationally and internationally on a variety of topic including health project development, Alzheimer’s disease, workforce issues, recruitment/retention and leadership. .
Gilster was responsible for the development of the Alois Alzheimer Center which opened in 1987 as the first free-standing dementia facility. Guided by her service driven philosophy, Susan developed a successful, transformational and non-traditional individualized care system for this continuum. She published a book in 2006 entitled “A Way of Life: Developing Exemplary Alzheimer’s Disease and Dementia Program.”
Gilster’s most recent work is focused on leadership and she published a book on a leadership model for health care, “Changing Culture, Changing Care: SERVICE First.” Gilster also serves as a voluntary professor for University of Cincinnati, and Xavier University in Cincinnati. She has directed and collaborated on several research projects, many national in scope, ranging from clinical interventions to experimental drug studies.