Glenn Shepard is the president of Glenn Shepard Seminars in Nashville, TN. He works with management and employees to boost performance, and is the author of How to Manage Problem Employees and How to Make Performance Evaluations Really Work. His latest book, How to Be the Employee Your Company Can’t Live Without, became the #1 Best Seller at Barnes and Noble online on March 21, 2006. Shepard also gives tips and techniques for managers in his weekly newsletter, “Work Is Not For Sissies! Free subscriptions are available at www.GlennShepard.com.