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The Millennial Employee: How to Understand, Manage, and Gain Rapport with Generation Y (DFS185Y)

Presented by: Jim Zalud
(*) Single User Price. For multiple users please call 1-844-384-4744
Pre Recorded Webinar
60 minutes
Event Description

Understand What Millennials Believe and How to Use This Understanding to Your Advantage

Nearly half of today’s workforce, both retail and commercial, were born after 1980. They are called the millennials, and they are the most unique employees any manager or supervisor has ever had to deal with. They are not your 20th century human resources.

The millennial generally has student loan debt and resides at home, forsaking the American dream of the 20th century. A millennial’s plans for the house, spouse and child have been temporarily put on hold. Also put on hold is the career path that employees used to put in place when they started a new job. A majority of millennials have a job life span of less than 3 years. Trust is not the word of this century, when more than half of them (millennials) have their savings in cash. About 83% of them think “there is too much power concentrated in the hands of a few big companies.” Only 19% of them believe “most people can be trusted”.

In a century where “velocity” is a way of life, where things are done in a “nano”, and people challenge values that have stood for centuries—we need to stop and reconcile the past and present in our everyday professional and personal lives. In today’s time, when our future leaders and workers crave innovation, nurturing, and a chance to make a difference, we in current leadership must understand, manage differently, and build a strong rapport if our future is going to be better than today.

Join this session with expert speaker Jim Zalud, where he will discuss how millennials came to form the perceptions they presently have, how they got here, and what they value the most. Jim will discuss how terms such as, social media, Facebook, inclusiveness, work-life, diversity, Facetime, transparency and paperless relate to millennials. You will get the confidence, vision, and productivity to handle on-the-job situations involving rapport building and increased productivity of employees under the age of 35.

Session Highlights

This webinar will cover:

  • The current perception of employees born “between” 1980-2000 (millennials)
  • The events that helped shape the current perceptions of millennials
  • The values that millennials hold as paramount
  • The differences between millennials and previous generations
  • The management techniques that will secure better results from millennials
  • The steps that will build a rapport with millennials
  • How millennials got to where they are today
  • What millennials trust, and don’t trust
  • What millennials value most
  • Why a millennial is in conflict with religion
  • How to get a millennial’s attention
  • The proxemics that make a productive workplace

Who Should Attend

  • Business executives, managers and supervisors
  • Mall executives, store managers and security personnel
  • Police officers, fire fighters and public administrative personnel
  • Educators, school nurses, school bus drivers and crossing guards
  • Doctors, nurses and hospital administrative personnel
  • Management personnel from the CEO to the supervisor
    • If you are responsible for personnel under the age of 35 years
    • If you are responsible for gaining rapport with employees under 35 years of age
    • If you are responsible for gaining rapport with current customers under the age of 35 years
    • If you are responsible for interviewing people under the age of 35 years
    • If you aspire for a higher management position
About Our Speaker(s)

Jim Zalud | Crisis Intervention Training SpeakerJim Zalud
Jim Zalud is a 30 year teacher of verbal, non-verbal, and body language skills. Jim has spoken to police departments, colleges, and corporations throughout the Midwest. He has completed Crisis Intervention Training, and is a member of the International Law Enforcement Educators and Trainers Association. Jim is currentl... More info

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    Event Title: The Millennial Employee: How to Understand, Manage, and Gain Rapport with Generation Y
    Presenter(s): Jim Zalud

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