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The Fundamentals of Crisis Management (DFS962P)

Presented By : Vince Marchesani , Ph.D.
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Webinar
60 minutes
  •  Thu, September 15, 2016
Event Description
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Crisis Management Plan: Importance, Development and Planning

There is no need to have a crisis management plan until you need one; and if you do not have one you and your company have a serious problem. There are many examples of an unprepared and untrained high-level company official responding poorly to in a media interview simply because they have not been trained as part of the crisis management plan protocol.

This live Webinar by expert speaker Vince Marchesani, Ph.D., will address the risks that lead to a crisis, how to prevent a crisis, behaviors that might lead to a crisis, and the behaviors during and after crisis. It focuses on how to provide resources, and how to manage the media during a crisis. It discusses the situation room, developing messages, the nine stages of crisis, crisis scenario development, crisis exercises and the crisis management system among others.

Some people say that a company should not put money into preparing, updating and testing a crisis management plan. They believe that it is better spent on entertaining clients or increasing store inventories. Those people should think of the cost when a facility is closed for 1 hour, 1 day, 1 year, or permanently as a result of a crisis.

Session Highlights:

  • Format and protocol for contacting the location having a crisis.
  • Membership of a crisis team and their roles
  • The crisis manager and their job
  • The crisis spokesperson
  • The speed of a crisis
  • Addressing/managing the media
  • The developing and presenting of crisis messages
  • Crisis stability, remediation and recovery
  • The nine stage of a crisis
  • The crisis management system
  • The crisis exercise

Learning Objectives:

The session will provide tools to help participants determine how well they are prepared for a crisis, including in areas such as:

  • Risk and crisis prevention
  • Behaviors and crisis
  • The event and the criteria to determine a crisis
  • Developing/improving a crisis plan
  • The crisis management team
  • The fundamentals of crisis
  • Crisis management, plan, do, check and act
  • Stability, remediation, recovery and closure
  • The community and crisis
  • The media and the situation room
  • Audit of crisis preparation
  • The crisis exercise and critique

Who Should Attend

All who have the potential to be involved in a crisis situation should attend this webinar.  This includes almost everyone in industry, government and Para government agencies. All levels of management should attend since they will most likely be involved in addressing the crisis.

About Our Speaker(s)

Vince Marchesani Ph.D.
Vince Marchesani, Ph.D. is the president and CEO of Environmental, Health and Safety International  LLC. He also served as VP, Environmental, Health and Safety (EHS) at Basell (retired). He has 30+ years of experience in the chemical industry. He obtained his BS and MS degrees from Drexel University and PhD degree fro... More info

 
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    Event Title: The Fundamentals of Crisis Management
    Presenter(s): Vince Marchesani , Ph.D.

 
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