Register now for this 75-minute audio session in which our expert speaker, Elaine Simpson, will instruct you on how to provide customer service equally to everyone, regardless of race, color, nationality, religion, gender, familial status, or handicap.
Is “Fair Housing” simply a set of laws? A behavior model intertwined with the fundamental American principles of freedom and opportunity? Or just plain good business?
The answer is: All of the above. That’s why, as a housing professional, your job comes with a high bar for creating “equal opportunity” business practices and policies that comply with the Fair Housing Act. But you—and your staff—can meet that challenge every day with the guidance presented in this audio session.In this information-packed session, you will learn to:
This presentation is appropriate for property owners, developers, regional/ assistant managers, leasing staff, maintenance team members, groundskeepers & housekeepers, corporate office support staff, vendors, and contractors.
After attending this audio event, you will better understand your responsibilities for offering fair, affordable housing services and facilities to all. You will receive a Fair Housing Compliance Checklist for your service team, learn an easy acronym for remembering key protected classes, and develop 12 best practices list for top-notch compliance.
Elaine Simpson has been employed in the housing industry since 1986. Starting on site as a leasing agent, she moved up, working as assistant manager, site manager, executive director and finally senior regional manager with communities in several states and portfolios containing more than 1400 units. Ms. Simpso... More info