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Animal Accommodations: What Every Manager Needs to Know (AHA719A)

Presented by: Jo Becker
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Event Description

Know Your Limits for Accommodating Disability-Related Animals

You know that disability-related animals must be reasonably accommodated in housing, but the federal Fair Housing Act rules are far from straightforward. And your property’s policy and staff behavior could be seriously hampering your compliance efforts.

Fair housing advocate Jo Becker takes you on a deep dive into the animal-related reasonable accommodation process in this webinar. More and more residents are making disability-based animal requests. Don’t risk falling victim to controversy over your response: Get clear on your property’s responsibilities to accommodate, the legal reasons to deny—and what exactly “reasonable” means.

After attending this webinar, you will know the legal definition of a disability, the fundamental principles of disability-related protection, and your property’s obligations and rights. You’ll also know understand the verification process and who can verify. Start here to gain the confidence to act compliantly when accommodating disability-related animals.

Session Highlights

Here is a taste of what this session will cover:

  • The definition of disability
  • The trio of disability protections
  • Fundamental housing principles of disability-related accommodations under FHA
  • Residents’/prospects’ right to ask—how and when
  • Your obligations and your rights
  • What is “reasonable” and legal reasons for denying
  • The difference between “pet,” “service animal,” “assistance animal,” “companion animal,” and “emotional support animal”
  • Practical expectations for disability-related animals
  • No-nos regarding fees, deposits, animal rent, damage charges, etc.

Who Should Attend

This webinar will benefit leasing and on-site managers, portfolio managers, resident services coordinators in affordable housing communities, community concierges in high-end housing communities, independent landlords, homeowners associations members, and community managers.

At the Q&A session following the live event, ask a question and get a direct response from our expert speaker.

About Our Speaker(s)

Jo Becker
Jo Becker is a realtor-turned-fair housing advocate. She was a licensed housing provider for 8 years before working for a statewide fair housing nonprofit for 10 years where she has trained over 10,000 individuals, to consistently rave reviews. Her focus is on training housing providers including property managers, mai... More info

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    Event Title: Animal Accommodations: What Every Manager Needs to Know
    Presenter(s): Jo Becker

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Dear Valued Customers,

We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

Customers of canceled webinars and subscription products may request a refund at (800) 223-8720 or You must do so by April 1, 2019.

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The ProEdTech Team