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The Power of Resolving Conflict for Property Management Professionals (AHA419F)

Presented by: Anne Sadovsky, CSP, CAM, CAPS
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Event Description

Ditch the Adversarial Attitude and Use Common Sense for Win-Win Solutions

Conflict is a fact of life, especially for property managers dealing with renters, who are often sensitive to perceived mishandling of their requests and complaints. Problem is, you are already stressed by resident demands and overwhelmed with workloads. Add in some good old adversarial attitudes and you could be looking at a difficult, and perhaps dangerous, situation.

Conflict can cost you time, money, and your sanity, says industry veteran Anne Sadovsky, but there are keys to staying calm when under pressure, and ways to communicate that impress your customers. In this webinar, Sadovsky reveals tips that create peace, mediate unhappy situations, and keep everyone satisfied. As a bonus, you may discover that the ability to defuse situations can play a big role in keeping your property profitable.

After attending this illuminating webinar, you will understand the cost of conflict, why adversarial attitudes don’t work, and how to peacefully handle disputes. You will also be able to foster dignity and respect, know how to use common sense to reach win-win solutions, and how to increase your property’s bottom line by working in harmony with residents. Everyone comes out ahead when conflict is avoided—don’t let another day go by without understanding how!

Session Highlights

This how-to session will cover:

  • The cost of conflict
  • Losing an adversarial advantage
  • How to peacefully handle disputes
  • How to foster dignity and respect
  • Ways common sense can be used to reach win-win situations
  • Keys to increase your property’s bottom line by working in harmony with residents

Who Should Attend

This program is designed for anyone in property management, especially those who deal directly with clients, owners, or renters, including regional supervisors, property managers, area managers, service teams, and owners.

About Our Speaker(s)

Anne Sadovsky | Fair Housing SpeakerAnne Sadovsky CSP, CAM, CAPS
In January 2018, Anne Sadovsky will celebrate her 50th year in Multifamily Housing.  She travels nationally; training, entertaining and educating property management teams. Not only does she specialize in fair housing, she is a popular humorist and keynote speaker.  Anne is a former VP of Marketing and Education f... More info

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    Event Title: The Power of Resolving Conflict for Property Management Professionals
    Presenter(s): Anne Sadovsky, CSP, CAM, CAPS

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Dear Valued Customers,

We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

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The ProEdTech Team