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Conflict Resolution for Assisted Housing Professionals (AHA340F)

Presented By : Paul Flogstad
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Wed, March 12, 2014
Event Description
See the sneak peek before you buy!

Learn To Work With Difficult People—Whether Residents, Co-Workers, Or Both

Register now for this 60-minute audio session in which our expert speaker, Paul Flogstad, will teach you practical strategies to diffuse tense situations.

Where people live and work in close proximity, there’s always potential for conflict. Multi-family housing properties are no exception. Disagreements can frequently arise among tenants—as well as between management and residents. But you can stop clashes from escalating and mitigate opportunities for disputes.

This program will demonstrate effective techniques to:

  • Complain effectively
  • Work with difficult people, whether residents or co-workers
  • Moderate strained relationships
  • Turn a conflict into a win/win situation—for your tenants and your property

This presentation is appropriate for property owners, property and site managers, maintenance staff, and tenant association members.

After attending this audio event, you will have the necessary communication tools to not only manage conflicts effectively yourself but also to instruct your property management staff in the essentials of teamwork and successful cooperation.

Don’t let unnecessary conflict derail an otherwise functional housing property. Register today!

About Our Speaker(s)

Paul Flogstad, Public Housing & Compliance ExpertPaul Flogstad
Paul Flogstad, a Certified Occupancy Specialist, Certified Manager of Housing, Certified Manager Of Maintenance, Site Based Budgeting Specialist, Tax Credit Specialist, Blended Occupancy Specialist, Certified Section 515 Specialist, RHM ( Registered Housing Manager) Professional Designation, Certified Instructor fo... More info

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    Event Title: Conflict Resolution for Assisted Housing Professionals
    Presenter(s): Paul Flogstad Protection Status