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Writing Effective Business Emails (OUTD40H)

Presented by: Karla Brandau, CSPPS
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Webinar
60 minutes
  •  Wed, December 3, 2014
Event Description

Do people respond to your emails? Or does it get ignored? Follow this effective email writing rules to ensure your emails get the response you deserve.

Email devours the work day. Do you spend up to 1/3 or even 1/2 of your day in the Inbox? If so sign up for this LIVE webinar where expert speaker Karla Brandau will teach you how to write better emails that get opened, read, and returned. Said another way, this webinar will help you cut down the time you spend in your Inbox and still get results.

Email is a tough issue because it provides the foundation for all communication in the company. It is the hub through which information flows including trouble shooting on projects, meeting agendas and notes, sales calls and sales contracts, customer service information and replies, in addition to a host of miscellaneous questions and answers.

Poorly written emails are time consuming to read and are offensive when they contain misspellings, run-on sentences and poor grammar. Some emails include sarcasm intended to be funny. Just a few words of sarcasm can sour relationships because the tone of voice can't be heard or the sly smile can't be seen.

Improving the writing of your business emails is easy with the training in this webinar. Once the efficient writing tools are installed in your brains, you will not only write better emails but will make better decisions about email content.

In this LIVE webinar, you will learn how to:

  • Write subject lines that get opened
  • Omit words in subject lines that get ignored or throw up red flags
  • Catch errors spell check misses
  • State the bottom line quickly
  • Send attachments and backup information as required
  • Make the email visually attractive to increase readability
  • Do damage control once the email zips through cyberspace to the wrong person
  • Decrease emotion in email
  • Write with clarity
  • Distinguish 3 main styles of writing and decide when to use each style
  • Pass the 'so what' test by the reader
  • Convey unpleasant information in a non-offensive way
  • Avoid negative transitions
  • Change negative phrases to positive phrases

Being far removed from the days of letter writing, we have become so accustomed to the casualness of email that we need to be reminded of this fact: email is first and foremost business writing. The webinar includes business writing principles and will:

  • Refresh basic business grammar principles
  • Review often misused/misspelled words
  • Analyze good sentence structure

All the instruction is tied up and delivered with an email etiquette viewpoint. It even includes when NOT to use email to communicate. Avoid embarrassment with the tips and techniques in this webinar. By completing this webinar, the entire company will spend less time reading rambling, irritating and poorly written emails. Employees will spend more time in productive business conversations.

This is a 'must attend' and 'don't miss' webinar for all employees if you want them to get more done in less time when working in their Inbox. Writing savvy business emails is a skill that can be learned and if you want your employees to decrease the time they spend processing email and increase their results, sign up your entire team today.

Who should attend

  • Administrative personnel
  • Team leaders
  • Team members
  • Project managers
  • Engineers
  • Managers at all levels of the company
  • Executives
  • Sales professionals
  • Sales managers
  • Customer service personnel
About Our Speaker(s)

Karla Brandau | Outlook Time Management Tips SpeakerKarla Brandau CSPPS
Karla Brandau is a leading authority on personal and team productivity in the workplace. She specializes in combining the power of time management with technology, especially using Microsoft Outlook as a tool to help individuals “get it all done” in less time. She is the CEO of Workplace Power Institute (www.workpl... More info

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    Event Title: Writing Effective Business Emails
    Presenter(s): Karla Brandau, CSPPS Protection Status