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Romancing Your Customers: Strategies to Create Lasting 'Customer Love' (HRM508K)

Presented by: JoAnna Brandi
Request Replay Date:
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Mon, October 1, 2012
Event Description

Win and woo your customers with a systematic, strategic and easy-to-implement plan!

We've all heard that keeping customers is cheaper and easier than getting new ones, but frankly, it's hard to get real commitment from customers. If you're having trouble getting long term commitments from your customers and wondering where your business is going to come from this year, you can't miss this teleseminar.

Join our "thirty year marketing veteran" and author JoAnna Brandi in this inspiring teleseminar where she reveals the information you need to know to stand out in the crowd and capture your customer's loyalty.

Highlights of this 60-minute session:

  • Learn how to get everyone thinking "lifetime value."
  • Whether you're involved in sales, marketing or customer service, learn how to increase your value in the eyes of the customer.
  • Business owners: get the 'whole' picture of customer acquisition and retention and find out how to keep it all moving in a positive direction.
  • Learn how to cultivate relationships and use the skills of customer "romance."
  • Discover the trick to identifying what value you create and how it differentiates you from your competitors.
  • And much more!

You'll take away strategies to build strong customer relations (the ones that have the potential to last a lifetime) and get your customers spreading positive word-of-mouth publicity for you!

About Our Speaker(s)

Joanna Brandi, Employee Management ExpertJoAnna Brandi
JoAnna Brandi is a consultant, public speaker and the author of several books on customer loyalty, including: Winning at Customer Retention, 101 Ways to Keep ‘em Happy, Keep ‘em Loyal and Keep ‘em Coming Back, and Building Customer Loyalty — 21 Essential Elements in Action, along with a gift boo... More info

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    Event Title: Romancing Your Customers: Strategies to Create Lasting 'Customer Love'
    Presenter(s): JoAnna Brandi

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