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The Seven Basic Quality Tools for Manufacturing (MFG876J)

Presented by: William A. Levinson, P.E.
(*) Single User Price. For multiple users please call 1-844-384-4744
Pre Recorded Webinar
60 minutes
Event Description

Learn the Applications of Seven Quality Management Tools to Quality-Related Problems at the Workplace

The seven basic quality tools are easy to understand and apply, and without extensive post-secondary education. A comprehensive understanding of these tools empowers everybody in the organization, from managers and engineers to front-line workers, to solve a wide variety of quality-related problems. These tools are not merely basic requirements for many forms of root cause analysis (RCA), some of them also apply to lean manufacturing (elimination of all Toyota production system wastes) and measurement systems analysis.

In this webinar, expert speaker William A. Levinson will help you learn the seven basic quality management tools and their applications to a wide variety of quality-related and other problems that are often found in the workplace. You will learn to use check sheets (or computer-based counterparts in which data are collected automatically) to create histograms and Pareto diagrams where applicable. You will learn to create weighted Pareto diagrams in which undesirable events are quantified not only by frequency of occurrence but also by cost, so that the height of the Pareto chart bar is the product of the frequency times the cost. William will also help you in using the cause and effect diagram to develop a solid initial understanding of potential trouble sources in a manufacturing process. He will discuss the use of the scatter diagram to explore graphically the relationship between a critical to quality characteristic and a process variable. You will learn to use control charts to identify assignable or special causes (out of control conditions) to allow adjustment of a process before it produces nonconforming outputs, and the use of flowcharts to document processes, and include key documentation aspects (inputs, resources, outputs, and interfaces) that are indicated by ISO 9001:2015.

Session Highlights

  • In-depth information on the seven quality management tools
  • The check sheet or tally sheet that keeps track of how often an event (such as a nonconformance or defect) happens
  • How a histogram is created by rotating a check sheet counterclockwise to create a graphical display of frequency of occurrence
  • How to use histograms to display graphically the number of data that fall into bins or ranges of numbers
  • Using histograms to form asubjective judgment as to whether data follow the normal (bell curve) distribution, or some other distribution
  • How a Pareto chart is created by ordering the frequency (or frequency multiplied by cost) of how often defects or other nominal (categorical) events take place (as displayed by a histogram)
  • Why events are ordered from largest to smallest in order to focus attention on the most important causes of poor quality
  • Identifying the "vital few" versus the "trivial many"
  • How the cause and effect diagram, also known as the fishbone (due to its appearance) or Ishikawa (after its creator) diagram, facilitates brainstorming by specifying six common sources of poor quality or other forms of waste
  • How to apply "5 Why" thinking by suggesting how each source can cause the problem under discussion.
  • Testing ideas with designed experiments, is/is not analysis, and other techniques
  • Understanding why close relatives of cause and effect diagrams also exist for measurement systems analysis and control plans
  • Assessing a set of well-known trouble sources as sources of gage variation and process disruptions respectively
  • Why the affinity diagram or KJ diagram is similar in concept
  • Using scatter diagrams, which display relationships between two variables, as a predictor variable such as a process condition (X) and a response variable such as a critical to quality characteristic (Y)
  • Using linear regression to assess the Y versus X relationship quantitatively
  • How to use control charts as visual controls that indicate the presence of special or assignable causes in manufacturing and other processes
  • Understanding when "visual control" means there is a graphical signal, such as a point outside control limits, which makes the status of the process obvious without the need to review tables of data
  • Learning to use the flowchart as a graphical description of a process that includes inputs, outputs, actions and decisions.
  • How the flowchart supports ISO 9001:2015's process focus, including the SIPOC (Supplier, Input, Process, Output, and Customer) model as well as interfaces and handoffs between processes
  • Why many quality system processes include flowcharts

Who Should Attend

  • Quality Managers
  • Management Representatives
  • Process Owner
  • Engineers
  • Technicians
  • Consultants
  • Other quality professionals in manufacturing, services, and software sectors
About Our Speaker(s)

William A. Levinson | Quality and Productivity Management SpeakerWilliam A. Levinson P.E.
William A. Levinson, P.E., is the principal of Levinson Productivity Systems, P.C. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer, and Six Sigma Black Belt. He is also the author of several books on quality, productivity, and management, of which the most recent ... More info

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    Event Title: The Seven Basic Quality Tools for Manufacturing
    Presenter(s): William A. Levinson, P.E.

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