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Tactical Problem Solving: Maximize Organizational Effectiveness, Efficiency, Reliability and Profit (MFG389G)

Presented by: Dr. Michael Abitz
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Pre Recorded Webinar
60 minutes
  •  Tue, March 20, 2018
Event Description
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Use Seven Basic Quality Tools and Advanced Methods to Increase Organizations Effectiveness and Efficiency

Traditional methods of process improvement demonstrate high failure rates: business process reengineering (BPR) 50% to 85%, total quality management (TQM) 75% and six sigma 90%. The need is for proactive methods that will identify organizational issues before they result in loss of revenue, such as those used in process reliability modeling (PRM).

Tactical problem solving is an analytical approach used to identify and solve problems. This session by expert speaker Dr. Michael Abitz will provide an analysis of the seven basic tools of quality in addition to advanced methods used to increase organizations effectiveness, efficiency and reliability. This session will focus on specific areas like the cause and effect diagrams (Fishbone or Ishikawa diagrams), check sheets, control charts, histogram, Pareto charts, scatter diagrams, and flow charts (stratification or run charts). You will learn about advanced methods such as process reliability modeling (PRM), failure mode effects analysis (FMEA and FMECA), value stream mapping and hypothesis testing.

Session Highlight

The methods described in this session have realized the following improvements:

  • Cost savings of $15M
  • Generated $14M in new sales due to increase product reliability
  • Developed and successfully presented 35-process improvement courses
  • Successful training program resulted in $450M in grants from Nuclear Regulatory Commission
  • Reduced non-value add purchasing transactional processes from 350 to 30 value-add processes
  • Improved transactional software development effectiveness and efficiency from 51% to 92%
  • Reduced following issues: days to solve storage works RAID array controller failures from 180 days to 30 days, $1.6M savings
  • Reduced laptop, desktop, and server manufacturing workmanship problems from 20% to 0.6%
  • Reduced server system board test fallout from 20% to 1%
  • Reduced power supply first pass fallout from 22% to 1.5% ?
  • Eliminated returned products no fault found, cannot duplicate failures

Who Should Attend

  • Senior executives
  • Strategic leaders
  • Quality managers
  • Product managers
  • Manufacturing and R&D managers
  • Quality professionals/consultants
  • ISO coordinators/management representatives
  • Engineers and supervisors
  • Laboratory quality professionals
About Our Speaker(s)

Dr. Michael Abitz
Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. His areas of interest include teaching online, mentoring organizations in problem-solvin... More info

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    Event Title: Tactical Problem Solving: Maximize Organizational Effectiveness, Efficiency, Reliability and Profit
    Presenter(s): Dr. Michael Abitz

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