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How to Solve 'Can't Find Root Cause' Systems Problems (MFGD18A)

Presented by: Duke Okes, FASQ, CMQ/OE
(*) Single User Price. For multiple users please call 1-844-384-4744
Pre Recorded Webinar
60 minutes
Event Description
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Don’t Let Inadequate Or Conflicting Data Gunk Up The Works

If you perform root cause analysis (RCA) often enough you’ll eventually encounter a roadblock: Critical data that is unavailable or insufficient to present a conclusive solution to a critical manufacturing systems problem. What then? With the clock ticking and costs mounting, your organization is left paralyzed.

Or is it? Whether or not good data are available, the solutions to “cant’ find root cause” situations may lie in a perspective shift. In this illuminating webinar, quality systems expert Duke Okes teaches you to ask: Is this a “can’t” or a “don’t want to” situation? Because there are ways to deal with inadequate, inaccurate, and/or conflicting systems data—and still find your way to definitive decisions and solutions. Okes will also show you how to develop potential responses even when root-cause-focused solutions are hard to come by, or not an option at all.

This session will go well beyond the basics of RCA training to introduce you to a wider range of data types and interpretation methods for various challenging scenarios. After attending, you’ll have a fully equipped toolbox of options to address quality system challenges—that include alternative approaches to unearthing root causes as well as to identifying (and justifying) alternative responses to problems.

Don’t let problems mount because you think you don’t have the key to finding the root cause. Learn to work with and around the intelligence you do have to: document decisions, choose the level(s) of system to act on, and take appropriate action with a degree of confidence— rather than a high level of uncertainty.

Session Highlights

In this live webinar, you will learn to make decisions with confidence even when:

  • Data are not available, so the root causes of a problem can’t be identified.
  • Data are available but inconclusive, so there is uncertainty in the decision-making process.
  • Data provide conflicting views on likely causes of a problem, so the investigation is stuck.
  • You can’t develop a root-cause-focused solution, so you need to be able to take—and justify—alternate response action.

Who Should Attend

  • Quality managers
  • Root cause analysts
  • Environmental and safety managers
  • IT troubleshooters
  • Corrective action coordinators
  • Process owners
About Our Speaker(s)

Duke Okes | Root Cause Analysis SpeakerDuke Okes FASQ, CMQ/OE
Duke Okes has consulted with organizations for over 30 years, primarily in the areas of implementation of quality management principles, systems and techniques. He holds degrees in technology, business and education and is a graduate of a program for Organization and Human Resource Development and the International Pro... More info

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    Event Title: How to Solve 'Can't Find Root Cause' Systems Problems
    Presenter(s): Duke Okes, FASQ, CMQ/OE

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