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Barriers to Effective Root Cause (MFGO63T)

Presented by: Duke Okes, FASQ, CMQ/OE
(*) Single User Price. For multiple users please call 1-844-384-4744
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60 minutes

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1.0 PDC - AudioSolutionz is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM
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Understand the Top 8 Barriers to Effective Root Cause/ Corrective Action in Organizations.

Why does the root cause/corrective action (RCCA) process fail to achieve the desired results? 

The process consists of people who are carrying out various activities in order to collect information on the failure situation, identify possible causes, and collect and analyze data in order to drill down into the causal relationships to find which ones are relevant and need to be prevented.

The barriers then have to do with the process being used to initiate and guide the analysis, and the knowledge and skills of the people involved. In this presentation expert speaker Duke Okes will provide you with a list of eight specific barriers to effective RCCA often found in organizations, and provide proven solutions to address them.

Have you ever done root cause analysis to find out why your RCCA process doesn’t achieve the intended results? This presentation is based on observations of hundreds of organizations and the issues identified that seemed to get in their way.

Session Highlights:

  • What can be done to address an overloaded RCCA process?
  • How can you tell when you’ve identified the root cause?
  • What guidance to give people to help them think analytically?
  • How many different kinds of causes are there, and which should we focus on?

Bonus Handouts

  • A 10-step problem solving guide that provides more depth for the diagnostic steps than other models
  • An article spelling out how you can evaluate your corrective actions
  • Another article on the human side of RCCA, to help you understand how cognitive biases, emotional factors and culture can also get in the way

Who Should Attend?

Anyone involved managing the corrective action process, whether related to quality, environmental, safety, technology, business process, compliance, and or other types of situations where effective root cause analysis is necessary.

About Our Speaker(s)

Duke Okes | Root Cause Analysis SpeakerDuke Okes FASQ, CMQ/OE
Duke Okes has consulted with organizations for over 30 years, primarily in the areas of implementation of quality management principles, systems and techniques. He holds degrees in technology, business and education and is a graduate of a program for Organization and Human Resource Development and the International Pro... More info

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    Event Title: Barriers to Effective Root Cause
    Presenter(s): Duke Okes, FASQ, CMQ/OE

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