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Root Cause Analysis (RCA) for Project Managers: Use the Past to Improve the Future (MFG718A)

Presented by: Duke Okes, FASQ, CMQ/OE
(*) Single User Price. For multiple users please call 1-800-223-8720
Live Webinar
60 minutes
Event Description

Identify the Gaps, Eliminate the Defects and Take Long-Term Corrective Action with RCA

Project managers face a slew of challenges to bring a project to a quality completion on time and on budget. Corrective actions taken by them mostly focus on resolving variances that might impact their immediate goals for the project at hand. However, when you identify process gaps through root cause analysis (RCA), the changes you make will impact both your current and future projects – and have a more significant impact than a traditional lessons-learned event.

Corrective action is one of the components of the Managing Quality process within the Project Management Institute’s project management body of knowledge (PMBOK). Project managers often act without properly identifying the gaps in organizational processes. This may lead to a short term solution – but it can make things worse over the long term. You need to understand the source (or the root cause) of the problem to eliminate it – and RCA is the most effective way to do it.

Join this must-attend webinar by top industry veteran Duke Okes, where he will discuss the three core components and five necessary steps to conduct an effective RCA. You will learn the different types of causes that can be investigated, and when to use deductive and inductive thinking. Okes will also provide valuable insights on the role of the project management office – and how it will help you complete your projects on time and on budget.

Session Highlights

Here is a taste of what you will uncover in this instructive session:

  • Potential applications for RCA within project management
  • How to decide the appropriate level of RCA to conduct
  • Typical barriers to effective RCA
  • The connections between RCA and risk management

Who Should Attend

  • Project managers
  • Product, process and service improvement specialists

At the Q&A session following the live event, ask a question and get a direct response from our expert speaker.

About Our Speaker(s)

Duke Okes | Root Cause Analysis SpeakerDuke Okes FASQ, CMQ/OE
Duke Okes has consulted with organizations for over 30 years, primarily in the areas of implementation of quality management principles, systems and techniques. He holds degrees in technology, business and education and is a graduate of a program for Organization and Human Resource Development and the International Pro... More info

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    Event Title: Root Cause Analysis (RCA) for Project Managers: Use the Past to Improve the Future
    Presenter(s): Duke Okes, FASQ, CMQ/OE

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