ISO 9001:2015's provision for "actions to address risks and opportunities" is one of the most significant changes to the standard. The standard requires risk-based thinking with regard to (1) context of the organization and (2) needs and expectations of interested parties, but it is vital to go beyond the mandatory aspects of the standard to consider other risks and opportunities. It is of little comfort to get the ISO 9001:2015 certificate only to fail to realize an opportunity, or lose a market segment to a competitor, because we overlooked a risk or opportunity that is not auditable under the standard.
In this session, our expert speaker William A. Levinson will therefore focus primarily on what the traditional audit does not cover, noting that the stated requirements of the standard already tell us what we have to audit. It will also introduce the Army's Risk Management process as a free off the shelf resource that can be adapted to industrial applications.
Who should attend?
William A. Levinson P.E.
William A. Levinson, P.E., is the principal of Levinson Productivity Systems, P.C. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer, and Six Sigma Black Belt. He is also the author of several books on quality, productivity, and management, of which the most recent ... More info