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Measuring the REAL Value of Audits (MFG319A)

Presented by: Duke Okes, FASQ, CMQ/OE
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Event Description

Get More out of Your Quality Audits: Measure Audit Value Beyond ISO

When was the last time you saw audits as something beyond a prerequisite to ISO certifications? Complying with ISO requirements for auditing does not necessarily mean it is adding value, especially when you define value as effectiveness (what we accomplish) divided by efficiency (what it cost to accomplish it). And accomplishing audits doesn’t add value unless you are also able to reduce risk. Are your regular audits doing that for you?

Learn how to measure the real value and ROI of your audit programs in this information-packed webinar by quality management guru Duke Okes. Most audit trainings don't focus on measuring the audit program, and even when they do, they cherry-pick the easy-to-measure things, rather than what value the program brings. Okes will explain the measurement from a standpoint of what the audit program should actually accomplish for your organization, i.e., how it should impact the achievement of your organizational objectives. Okes will also show you how to measure value by quantifying each of the aforementioned value components.

After attending this webinar, you will be able to communicate the ROI of your organization’s audit program, and use the data to make decisions on how to modify the audit program, thereby allocating your audit resources more judiciously.

Session Highlights

This webinar will bring you up to speed with:

  • How to measure audit value
  • How often it should be done
  • Using the measurement for audit program design decisions

Who Should Attend

  • Audit program managers
  • Personnel involved with managing audits for compliance to the requirements of:
    • ISO 9001
    • ISO 14001
    • ISO 45001
    • ISO 20000
    • ISO 22000
    • ISO 50000
    • ISO 55000
About Our Speaker(s)

Duke Okes | Root Cause Analysis SpeakerDuke Okes FASQ, CMQ/OE
Duke Okes has consulted with organizations for over 30 years, primarily in the areas of implementation of quality management principles, systems and techniques. He holds degrees in technology, business and education and is a graduate of a program for Organization and Human Resource Development and the International Pro... More info

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    Event Title: Measuring the REAL Value of Audits
    Presenter(s): Duke Okes, FASQ, CMQ/OE

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