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Dealing with Delayed Responses to Corrective Action Requests (MFG962Z)

Presented by: Duke Okes, FASQ, CMQ/OE
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Pre Recorded Webinar
60 minutes
  •  Tue, September 20, 2016
Event Description
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6 Top Reasons for Delayed Corrective Action Responses and 8 Effective Ways to Respond to a Delay!

There are many quality managers and corrective action coordinators who often have to deal with no or delayed responses to corrective action requests. There may be several potential reasons for the delays, and causal analysis can help to identify and provide remedy for systemic causes. There are likewise a few distinct alternatives to browse when a specific CAR (corrective action request) answer is deferred. The response level shouldn’t be appropriate only to potential risks, but it can also utilize an escalation process whenever required so as to ensure that the situation has been resolved.

This webinar by expert speaker Duke Okes will describe the six essential explanations for delayed corrective action responses, and systemic solutions to address each of them. You will also learn about the 8 different ways in which you can respond to a specific delay, and also understand the reasoning backing each delay.

Session Highlights:

  • How to improve responses to Corrective Action Responses?
  • Dealing with the frustrations of self and others
  • How can QMS itself support the delay resolve?
  • Making it an organizational versus quality department issue
  • Systemic causes for delayed CAR responses
  • Potential solutions for systemic causes
  • Level 1, 2 & 3 escalation responses
  • What are the cautions you should be aware of while choosing the level of response?

Who Should Attend

  • Quality, Safety, Environmental Management System managers
  • Corrective action coordinators
  • Quality engineers
  • Anyone responsible for ensuring that process owners take responsibility for responding to corrective actions in their areas
About Our Speaker(s)

Duke Okes | Root Cause Analysis SpeakerDuke Okes FASQ, CMQ/OE
Duke Okes has consulted with organizations for over 30 years, primarily in the areas of implementation of quality management principles, systems and techniques. He holds degrees in technology, business and education and is a graduate of a program for Organization and Human Resource Development and the International Pro... More info

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    Event Title: Dealing with Delayed Responses to Corrective Action Requests
    Presenter(s): Duke Okes, FASQ, CMQ/OE

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