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Understanding Cost-To-Serve To Maximize Profitability (MFG840E)

Presented by: Jim Wilson
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(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Webinar
60 minutes
  •  Thu, August 7, 2014
Event Description

Lower Costs and Improve Profitability With Cost-To-Serve Analysis

In a rush to grow business and meet customer demand, do you truly understand which of your customers are profitable? It can be easy to sell yourself into a loss when you consider all the costs associated with getting the product and/or service to your customer. So how do you know how much it costs to serve each customer?

This audio conference will help you

  • Figure out the Cost-to-Serve for each customer
  • Understand if all demand is equally important
  • Compare cost-to-serve against service levels dictated by customers and then determine differential pricing by customer and service level

Learn how your supply chain can be a competitive advantage and not just a cost center. With the recent advances in both optimization tools and more importantly reporting systems, companies can quickly drill down into key supply chain metrics like Cost-to-Serve and Service Levels. These systems allow companies to see the impact on these key metrics as cost change.

The conference will help you understand how detailed Cost-to-Serve, by customer & product, is crucial to reduce organizational costs and manage profitability by improving the efficiency in delivering to customers or by changing the service strategy for a product, customer or channel. More specifically, you will learn to improve profitability by segmenting customers, products, channels, and designing the appropriate supply chain infrastructure and service commitments for those channels.

Session Highlights

  • Macro (divestments) and micro (segmented service level) CTS analysis
  • Portfolio rationalization / SKU harmonization
  • Alternative routes to market
  • Differentiated customer service
  • Profitability maximization

This audio conference is a must for:

  • C-Level, VPs, SPVs
  • Manufacturing and distribution organizations
  • VPs of supply chain
  • COOs
  • CEOs
About Our Speaker(s)

Jim Wilson, Manufacturing ExpertJim Wilson
Jim started his career in third party logistics operations, before joining Radical as a founding employee in 1998. He developed CAST in addition to delivering supply chain strategy engagements with companies including DOW Chemicals, Tesco, Nokia and Colgate Palmolive to mention a few. In 2003 he joined Deloitte’s... More info

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    Event Title: Understanding Cost-To-Serve To Maximize Profitability
    Presenter(s): Jim Wilson

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