In a rush to grow business and meet customer demand, do you truly understand which of your customers are profitable? It can be easy to sell yourself into a loss when you consider all the costs associated with getting the product and/or service to your customer. So how do you know how much it costs to serve each customer?
This audio conference will help you
Learn how your supply chain can be a competitive advantage and not just a cost center. With the recent advances in both optimization tools and more importantly reporting systems, companies can quickly drill down into key supply chain metrics like Cost-to-Serve and Service Levels. These systems allow companies to see the impact on these key metrics as cost change.
The conference will help you understand how detailed Cost-to-Serve, by customer & product, is crucial to reduce organizational costs and manage profitability by improving the efficiency in delivering to customers or by changing the service strategy for a product, customer or channel. More specifically, you will learn to improve profitability by segmenting customers, products, channels, and designing the appropriate supply chain infrastructure and service commitments for those channels.
This audio conference is a must for:
Jim started his career in third party logistics operations, before joining Radical as a founding employee in 1998. He developed CAST in addition to delivering supply chain strategy engagements with companies including DOW Chemicals, Tesco, Nokia and Colgate Palmolive to mention a few. In 2003 he joined Deloitte’s... More info