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How to Wrangle Problem Employees and Neutralize Negative Energy

Presented By : Glenn Shepard
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Wed, August 29, 2007
Event Description

Like a thorn on a rose, every organization has at least one problem employee who makes life miserable for everyone else.

You know them well -- they bring their personal problems into the office and their negative energy into your company by:

  • Talking down to others
  • Making impulsive business decisions
  • Interrupting conversations
  • Turning everything into an argument

Learning to work with dynamic employees is one of the most difficult parts of any manager's job. To maintain a productive environment when contentious workers are in the mix, you must manage not only their negativity -- you must also be able to manage your own frustration to ensure it doesn't result in unfair, inappropriate, or even illegal decisions.

Join employee management expert Glenn Shepard for this 60-minute audioconference and gain the skills you need to help you neutralize your staff the next time everyone isn’t able to see eye to eye.

Here's what you will learn:

  • Problem personalities: Here's how to identify them and work with them
  • The importance of diverting negative attitudes before they contaminate your organization
  • Be the boss! How to face a confrontational employee in an already tense environment
  • Top techniques that will help you keep control when dealing with emotional employees
  • Preventive steps to tame manipulators before they multiply
  • The benefits of setting boundaries in an office environment
  • End the masquerade! Discover how to identify negative employee character traits and use them to your advantage
  • How to handle the aftermath when aggressive managers cross the line

Don’t let distressed employees become a disaster for your business. Take measures now to ensure your staff is receiving the most beneficial work environment possible.

Enroll today and walk away with the expert strategies, tips and tricks of the trade that will help you gain back control in your office.

About Our Speaker(s)

Glenn Shepard, Hr Compliance ExpertGlenn Shepard
Glenn Shepard is the president of Glenn Shepard Seminars in Nashville, TN. He works with management and employees to boost performance, and is the author of How to Manage Problem Employees and  How to Make Performance Evaluations Really Work. His latest book, How to Be the Employee Your Company Can’t Live Wi... More info

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