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Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability (HRMO42J)

Presented by: Judi Clements
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Pre Recorded Audio Conference
60 minutes
  •  Wed, October 8, 2014
Event Description
1 Credit

Workplace Incivility Poses a Major Threat to Productivity and Morale of an Organization. Learn How to Make your Organization Civil-conscious.

Today organizations are realizing the tremendous cost of incivility in the workplace.  Incivility leads to decreased morale, anxiety, depression, absenteeism, and loss of productivity.  Employees working side-by-side need to learn how to respect each other so they can work as a team. In this information-packed webinar, expert speaker Judi Clements shows you how to begin the process of making your organization a civility-conscious place. You will learn how to spot the signs of incivility, get senior management buy-in to affect change, and begin the process of building civility literacy in your organization. This program is based on the idea that civility, like all good communication practices, is a skill that can be taught, reinforced, and rewarded.  Civility is no longer a “nice-to-do,” but a workplace imperative for a safer, more productive and less legally vulnerable workplace.

Training Objective:

  • Diagnose how & why civility breaks down
  • Understand the cost of incivility in terms of lost productivity, staff attrition, & legal exposure
  • Find the common elements that distinguish “civility” from “incivility”
  • View civility as a communication skill
  • Pinpoint the role of managers in creating & sustaining civility in the workplace
  • Utilize techniques to reverse incivility
  • Implement a workplace civility policy
  • Involve senior management in implementing a civility-minded culture

Who Should Attend

Senior HR Professionals, HR Analysts, HR Managers & Directors, HR Personnel, Employee Relations Professionals, Directors, Vice Presidents, Managers, Shift Leaders, and All Employees

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

About Our Speaker(s)

Judi Clements | Management Training SpeakerJudi Clements
Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, professional development, and customer service. Judi is a frequently sought after conference speaker who offers ... More info

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    Event Title: Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability
    Presenter(s): Judi Clements

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