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Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability (HRMO42J)

Presented by: Judi Clements
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Wed, October 8, 2014
Event Description
1 Credit

Workplace Incivility Poses a Major Threat to Productivity and Morale of an Organization. Learn How to Make your Organization Civil-conscious.

Today organizations are realizing the tremendous cost of incivility in the workplace.  Incivility leads to decreased morale, anxiety, depression, absenteeism, and loss of productivity.  Employees working side-by-side need to learn how to respect each other so they can work as a team. In this information-packed webinar, expert speaker Judi Clements shows you how to begin the process of making your organization a civility-conscious place. You will learn how to spot the signs of incivility, get senior management buy-in to affect change, and begin the process of building civility literacy in your organization. This program is based on the idea that civility, like all good communication practices, is a skill that can be taught, reinforced, and rewarded.  Civility is no longer a “nice-to-do,” but a workplace imperative for a safer, more productive and less legally vulnerable workplace.

Training Objective:

  • Diagnose how & why civility breaks down
  • Understand the cost of incivility in terms of lost productivity, staff attrition, & legal exposure
  • Find the common elements that distinguish “civility” from “incivility”
  • View civility as a communication skill
  • Pinpoint the role of managers in creating & sustaining civility in the workplace
  • Utilize techniques to reverse incivility
  • Implement a workplace civility policy
  • Involve senior management in implementing a civility-minded culture

Who Should Attend

Senior HR Professionals, HR Analysts, HR Managers & Directors, HR Personnel, Employee Relations Professionals, Directors, Vice Presidents, Managers, Shift Leaders, and All Employees

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

About Our Speaker(s)

Judi Clements, Human Resources Training ExpertJudi Clements
Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, professional development, and customer service. Judi is a frequently sought after conference speaker who off... More info

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    Event Title: Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability
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