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Managing Through Chaos: Tools, Tips & Techniques to Make Effective Decisions Under Pressure (HRM319A)

Presented by: Chris DeVany
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Event Description
1.0 CPE

Learn the Latest Tools & Techniques to Make Better Decisions—Even Under Pressure

Do you often feel overtasked, over-worried, and overdone—and wish there were more than 24 hours in a day? Could you use a ‘managing multiple priorities effectively’ refresher to help you get a better handle on things? Would you like to brush up on your management and delegation skills?

If you answered “yes” to any of these questions, then don’t miss this power-packed webinar by management and organization development guru Chris DeVany. DeVany will walk you through these important topics, key questions, and their answers to improve your/your team’s communication effectiveness and performance. He will also share the best practices and tools to help you manage your continually escalating pressures.

DeVany will show you how to gain certainty about your priorities; prevent collisions among customer—both internal and external; manage traffic while meeting needs; communicate powerfully despite pressure; see how your values and thinking styles drive decisions; and a lot more! He will share practical examples from the experience of more than 100 executives and managers.

After attending this webinar, you will know how to become more productive by prioritizing work and maintaining focus; become a stronger communicator with techniques that enable you to question and clarify priorities; make better decisions based on consistently good analysis; and gain the cooperation of others by communicating the risks and gains of decisions. Plus, you will be able to apply the stress-survival techniques learned in this webinar to achieve a better work-life balance.

Session Highlights

This topics covered in this session will show you how to:

  • Manage escalating pressures
  • Gain certainty about your priorities
  • Prevent collisions among internal and external customers
  • Manage traffic while meeting needs
  • Communicate powerfully despite pressure
  • See how your values and thinking styles drive decisions
  • Learn the decision guide
  • Apply the decision guide to your own case
  • Use tools to overcome resistance and gain commitment
  • Use the Fast Focus Analysis tool to make complex decisions

Who Should Attend

  • Executives
  • Senior managers
  • Managers at all levels
About Our Speaker(s)

Chris DeVany | Customer Service Management SpeakerChris DeVany
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Sage Software, Microsoft, the American Society of Association Executives, Sprint, Institute of Management Consultants... More info

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    Event Title: Managing Through Chaos: Tools, Tips & Techniques to Make Effective Decisions Under Pressure
    Presenter(s): Chris DeVany

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We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

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