Let's face it: most HR professionals are dealing with a lot of employee complaints, almost every day. Here is just a quick snapshot of the complaints that come to HR:
And on and on it goes! Today, HR has become the place where everyone wants to complain--and they do so frequently. That definitely is a problem on so many levels; however, the biggest problem is that most HR professionals have not had the proper training in how to conduct internal investigations. So, when an employee stomps into HR to complain--what are you supposed to do?
The "fly by the seat of one's pants" approach of just grabbing a notepad and then calling in one witness after the other is most definitely not the best option in every scenario. When the HR professional lacks knowledge in handling complaints and conduct internal investigations, the employer is at much greater risk for violating federal, state, and in some instances even local laws. The way to minimize those risks, and the costs associated with mishandling an employee's allegations, is in having a basic understanding of what an internal investigation is – and how to conduct one.
This crash course in internal investigations by expert speaker Natalie Ivey is a must-attend audio conference for HR professionals with the responsibility for handling employee relations' issues.
Who should attend?
Natalie Ivey MBA, SPHR
Natalie Ivey, MBA, SPHR is an HR consultant, professional speaker, author, and educator within the HR profession. She has more than two decades of leadership and HR management experience with Fortune 500 organizations and in working as a trusted advisor and consultant to business leaders both in the U.S. and abroad. Sh... More info