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Constructive Confrontations: How to Handle 12 Difficult Workplace Situations (HRM942D)

Presented by: Carol Hacker
(*) Single User Price. For multiple users please call 1-844-384-4744
Pre Recorded Audio Conference
60 minutes
Event Description
See the sneak peek before you buy!
1 Credit

Worried About the Increasing Workplace Confrontations Hampering Your Organizational Productivity? Learn How to Solve them.

Almost all of us know how to be managers. But being a leader is way different. And as a leader, overseeing work performance is one of your most challenging yet important responsibilities. HR personnel, managers, supervisors should analyze the problem and determine cause and work to collaborate with their employees and arrive at a ‘win-win’ solution. The irony lies in the fact that whether it is an attitude problem, an office gossip, unhygienic employee, bully or a procrastinator – you have to get the work done!

This conference by expert speaker Carol Hacker is designed to share various tips and techniques to handle 12 very difficult conversations that leaders often face. Learn how to confidently discuss behavior and performance problems quickly before they get out of control. Also, know how to address various challenging problems related to employees without alienating them. You will walk away with loads of practical information which can be immediately put to work.

Training Objective:

  • Establish rapport, get agreement that a problem exists and talk about the consequences of a failure to improve
  • Apply real-world solutions to negative behaviors that drive you nuts and trigger a strong, but not always appropriate reaction
  • Address frustrating situations with respect, candor, and in a way that does not put your organization at risk
  • Provide criticism that’s given in the “helping spirit” and that results in positive behavioral changes
  • Confront employees who consistently break the rules, are chronically late, sabotage others, or take advantage of the system

Who Should Attend

  • HR professionals from all organizations and levels
  • Managers
  • Supervisors
  • Team leaders
  • Executives who have responsibilities for leading a team of one or more people

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

About Our Speaker(s)

Carol Hacker | Human Resources management  SpeakerCarol Hacker
Carol Hacker is the former director of human resources for the North American division of a European manufacturer, employee relations manager for the Miller Brewing Company, and County Office Director for the U.S. Department of Labor. Headquartered in Atlanta, Carol has been the president and CEO of Hacker & Associates... More info

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    Event Title: Constructive Confrontations: How to Handle 12 Difficult Workplace Situations
    Presenter(s): Carol Hacker

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