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How to Stop Toxic Employees from Side-Tracking Your Organization (HRM219A)

Presented by: Carol Hacker
 
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Pre Recorded Webinar
60 minutes
  •  Wed, February 13, 2019
Event Description
1.0 CPE
1.0 PDC - AudioSolutionz is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM


Learn Practical Tips to Address Specific Problems & Achieve a Win-Win Outcome

How many times have you had to work with a difficult employee? Have you ever thrown up your hands in frustration because of someone’s negative attitude, back-stabbing, lack of attention to timeliness or detail, or disruptive behavior?  Many of these frustrations are part of daily work life. We often ignore the little annoyances, but when they get more serious—it’s time to do something about it. Because ignoring such issues at this point is bad for you—and your organisation.

Learn how to handle toxic employees and seize the opportunity to prevent them from becoming morale busters in this webinar by human resources expert Carol Hacker. Hacker will show you how to set the standards for positive behavior, and work toward retaining the “challenging employees” who in the long run are worth the effort. She will share dozens of practical tips to address specific problems, including the “I’m in your court” approach for disciplining. You will learn how to recognize toxic behavior before it becomes a crisis, and get toxic employees to agree that there is a problem. Other useful techniques you will learn include: how to use positive reinforcement before you tell someone what they did wrong, and how to give critical feedback without bruising egos.

This webinar will help you make good—and sometimes tough—decisions. After attending it, you will walk away with practical tips that you can put to use immediately for addressing specific problems. You will be able to identify and fix the common mistakes you have been making when dealing with difficult employees. Plus, you will be able to correct your approach and build a workplace culture of trust where no one loses face, and the outcome is “win-win” for everyone.

Session Highlights

In this session, you will learn how to:

  • Identify and fix the common mistakes of dealing with difficult employees
  • Implement coping skills when you can no longer stand to be around toxic employees
  • Use the “I’m in your court” approach when disciplining
  • Recognize the toxic behavior before it becomes a crisis and teach your managers how to do the same
  • Get toxic employees to agree that there is a problem
  • Master the goal of giving critical feedback without bruising egos and causing defensiveness
  • Consider “behavior-blindness” and build a workplace culture of trust where no one loses face and the outcome is “win-win”
  • Be a coach, not a cop and take responsibility for how you are heard
  • Build traction and use positive reinforcement before you tell someone what they did wrong

Who Should Attend

  • HR professionals
  • Managers
  • Supervisors
  • Team leaders
  • Executives overseeing a team
About Our Speaker(s)

Carol Hacker | Human Resources management  SpeakerCarol Hacker
Carol Hacker is the former director of human resources for the North American division of a European manufacturer, employee relations manager for the Miller Brewing Company, and County Office Director for the U.S. Department of Labor. Headquartered in Atlanta, Carol has been the president and CEO of Hacker & Associates... More info

 
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    Event Title: How to Stop Toxic Employees from Side-Tracking Your Organization
    Presenter(s): Carol Hacker

 
 
 
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