How to Increase Your Organization’s Competitive Advantage by Increasing Your Cultural Competency (HRM741R)

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1 Credit

Keys for Developing Cultural Competence

Cultural competence in the modern organization is paramount. This session by Mary Gormandy White, M.A., SPHR, will provide concrete statistics and information about many of the dimensions of diversity to clarify what workplace diversity really is. Additional information will be provided on what inclusiveness really is along with the role of cultural competence as related to diversity and inclusion – and the barriers that exist in modern organizations. The session will provide key information on what cultural competence is and how to cultivate it, discussing the benefits of doing so and the costs of failing to do so.

Session highlights

• Clear understanding of what diversity really is
• Clear understanding of what inclusion really is
• Knowledge of where diversity overlaps legally protected characteristics
• Recognition of how much bigger diversity is than legally protected characteristics
• Ability to identify potential barriers to diversity and inclusion within their organizations (which is a necessary first step to becoming able to bring about positive change)
• How individual actions directly relate to diversity and inclusion within the workplace
• How to cultivate cultural competence within themselves and others within their organization, which is necessary to making progress to having a company culture defined by cultural competence
• Recognition of how cultural competence can lead to positive overall results for the organization
• Recognition of the negative consequences of failing to cultivate cultural competence
• Concrete ideas on what should be included in internal diversity training efforts in order to begin an initiative of cultural competence within their organization
• Clarify the prevalence and potential impact of diversity in the modern workplace
• Clarify what diversity really is/overview of the dimensions of diversity as relevant to business
• Areas where points of diversity overlap with points of law (i.e., protected characteristics)
• What employers need to know beyond legal compliance to benefit from diversity within the workforce and to create a culture that is truly inclusive
• Ways to well-managed diversity and a culture of inclusion can enrich/strengthen an organization
• Recognizing barriers to inclusion
• Keys for developing cultural competence
• Factors that define inclusive organizations
• Communicating and developing work habits for diversity and inclusion
• Problems that can result from a failure to emphasize diversity and inclusion

The answers to your questions will be provided in Q&A session by the speaker to help you with the doubts and queries you may have.

Who should attend

• Managers
• HR professionals
• Business owners
• Training managers
• Ethics officers