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How to Conduct Effective Retention Interviews: A Toolkit to Improve Retention and Lower Turnover (HRM261R)

Presented by: Wes Pruett
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Pre Recorded Webinar
90 minutes
Event Description
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Get Useable and Practical Tools for Performing Successful Stay Interviews!

A recent study has reported that employee turnover is rising and that 86% of employees are planning to look for new jobs. This alarming situation is expected to worsen over time. Moreover, over 60% of companies have reported difficulty in the recruitment of key talents. Retention is seen as one of the crucial strategy by many companies; however, most of them do not have a specific retention plan. To make matters worse, most of the retention efforts are expensive, have just a little positive effect on turnover, and are overly generic in approach.

The turnover issue can be solved through an effective, targeted and specific retention/stay interviews. This plan gets at the source of the retention problem, rather than spending money at the issue, and determines the reasons behind why an employee is likely to leave or stay, and then creates an effective plan to retain valuable employees.

In this session, our expert speaker Wesley Pruett will provide you useable and specific tools for performing stay interviews in your organization. The focus of the toolkit is actual interview questions in ten important areas. This will lead to a plan of action, which will increase the chances of retaining valuable employees. The Retention Secret focuses on the origin of the issue and helps employees and managers to work together to create an effective action plan.

You will receive a toolkit for actually conducting real stay interviews. The toolkit will contain supervisor's pre-interview form to set the stage for the interview, staff retention interview questionnaire, and a retention interview form with specific questions in 10 key areas, including an individualized retention plan for each employee. After attending this session, you will know about all the required steps and get the important materials needed for conducting a successful retention interview.

Why Stay Interviews?

  • Stay interviews are an established way of increasing retention and decreasing turnover.
  • Since turnover has been on the rise and is predicted to continue rising resulting in reduced company effectiveness and increased costs, stay interviews will help boost retention.
  • Employee retention has been recognized as an important business imperative by the CEOs and stay interviews brings a specific and targeted solution to turnover.
  • Stay interviews helps in increasing employee engagement, motivation, empowerment and development.
  • Retention interviews offer a specific process for aiming retention efforts on high impact employees.
  • Stay interviews recognizes areas of retention risk and a proactive solution for managing risk.

Session Objectives:

  • Know about a system for tracking retention in relation to risk of leaving and employee performance.
  • Uncover the real cost of turnover.
  • Identify the factors that make employees stay and those that make them leave.
  • Understand the cycle of a retention plan and the important metrics to measure.
  • Recognize the link between employee satisfaction, motivation, and engagement, and how it relates to stay interviews
  • Get to know why retention interviews are vastly superior to exit interviews.
  • How to hold managers accountable for retention.
  • The 5 essential communication steps in the interview process.
  • Understand the process of using the retention interview toolkit.
  • How to set the stage for an effective interview.
  • How to actually conduct the retention interview.
  • The specific process for conducting interviews.
  • Receive questions linked to the 10 essential retention factors.
  • Receive a toolkit for actually conducting stay interviews.

Who should attend?

Anyone responsible for employee retention: leaders, managers, human resources, employee development

About Our Speaker(s)

Wes Pruett | HR Compliance Training SpeakerWes Pruett
Wes Pruett is owner of HR Advisors LLC, a consulting practice that provides service to clients who seek to align their business and employees creating successful outcomes and excellent work environments. After 20 years in senior leadership within the Mayo Health System he founded HR Advisors LLC. Wes provides solutio... More info

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    Event Title: How to Conduct Effective Retention Interviews: A Toolkit to Improve Retention and Lower Turnover
    Presenter(s): Wes Pruett

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