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How to Keep HR from Being the Employee Complaint Department (HRM450D)

Presented by: Natalie Ivey, MBA, SPHR, SHRM-SCP
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Pre Recorded Webinar
90 minutes
  •  Tue, April 14, 2015
Event Description
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1.5 Credits

Establish Boundaries in your HR Department so that you don't have to handle Conflicts which aren't related to your Department.

The human resource department always seems to be caught in the middle of employees who complain all the time and managers who want HR to handle all the conflict. Because most HR professionals possess good interpersonal skills and are approachable, employees would rather run to HR to 'vent' than deal with their manager. Why? It's easier to let HR do the bidding rather than handling the conflicts themselves. Also, most supervisors would rather have a root canal than confront employees and hold them accountable.

In this informative session by expert speaker Natalie Ivey, MBA, SPHR, you will learn how to spot the 'Bermuda Triangle', how to avoid getting lost in it, and how to establish boundaries in HR to stop handling issues that HR doesn?t own.

Training Objective:

  • How HR has evolved into the 'Employee Relations Complaint Department' - and what to do to fix this perception
  • How to spot the 'Bermuda Triangle' of employee relations
  • What is the reason that employees as well as managers don't deal with conflicts themselves and run to HR
  • What's the danger in getting involved in a conflict and doing the senior leader's job
  • What 3 words help HR decide issues that need to be dealt with and issues which need to be given back to managers
  • How to coach employees and handle conflicts that arise with supervisors
  • Coaching supervisors and handling employee conflicts
  • Establishing boundaries in HR and gaining support for those boundaries

Who Should Attend

Senior HR Professionals, HR Managers & Directors, HR Personnel, Employee Relations Professionals

About Our Speaker(s)

Natalie Ivey | Professional Development Training SpeakerNatalie Ivey MBA, SPHR, SHRM-SCP
Natalie Ivey, MBA, SPHR, SHRM-SCP is an HR consultant, professional speaker, author, and educator within the HR profession. She has more than two decades of leadership and HR management experience with Fortune 500 organizations and in working as a trusted advisor and consultant to business leaders both in the United St... More info

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    Event Title: How to Keep HR from Being the Employee Complaint Department
    Presenter(s): Natalie Ivey, MBA, SPHR, SHRM-SCP

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