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When Happiness Comes First: The Connection Between Worker Happiness & Performance

Presented by: JoAnna Brandi
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Thu, April 15, 2010
Event Description

It just makes sense -- if employees enjoy their working experience, they're more likely to interact with customers in a way that keeps them coming back. In the end, business is all about relationships.

Join customer loyalty expert JoAnna Brandi for this eye-opening audio conference where you’ll discover the formula for happier employees, and how it translates to a better bottom line -- the return on happiness (ROH).

In this 60-minute session, you'll learn:

  • What the best and brightest employees are looking for in an employer and how to provide them with the value they seek.
  • Which parts of the "happiness formula" are within our conscious control -- and how to tap into them.
  • What role we play in choosing happiness and the benefits of adopting a more positive way of living and working.
  • The key to truly unlocking the profitability in customer relationships by helping employees become happier, healthier and more motivated.
  • And more!

You're sure to learn everything you need to boost your bottom line by boosting employee happiness.

About Our Speaker(s)

Joanna Brandi, Employee Management ExpertJoAnna Brandi
JoAnna Brandi is a consultant, public speaker and the author of several books on customer loyalty, including: Winning at Customer Retention, 101 Ways to Keep ‘em Happy, Keep ‘em Loyal and Keep ‘em Coming Back, and Building Customer Loyalty — 21 Essential Elements in Action, along with a gift boo... More info

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    Event Title: When Happiness Comes First: The Connection Between Worker Happiness & Performance
    Presenter(s): JoAnna Brandi

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