When transitioning from service to sales, the greatest resistance you encounter may not be from your sales reps, but from your management team! Learn how to get your managers off the bench and into the game as effective leaders and coaches so your frontline reps get the support they need.
Join leadership and organization development consultant Andy Elkind as he tells you how to develop an energized and enthusiastic leadership team for improved sales results across the board.
In this eye-opening hour-long session, you'll learn:
You'll gain an understanding of how to transform service managers to sales leaders, and make selling a way of life for your service team.
Kerry and Andy Elkind
Kerry Weiner Elkind and Andy Elkind are the authors of Service To Sales: Changing Culture and Mindset in Your Call Center. Co-founders of The Elkind Group (TEG), Kerry and Andy have more than 25 years of telesales and call center experience. Through their custom learning solutions, TEG has achieved outstanding success ... More info