Academic advising administrators face multiple challenges on a daily basis as they balance the needs of students, staff, university, and external constituents. Being called upon to put out fires, address student complaints, and maintain an effectively functioning, motivated staff can be overwhelming without a proactive, creative plan for success.
Academic advising administrators are challenged with developing a skilled advising staff to support students; creating systems and processes to effectively deliver advising services to support the university’s mission. At the same time engage in problem-solving while meeting the demands and expectations of diverse internal and external constituents. The ineffective operation of an advising department can lead to increased liability due to misadvising, staff turnover, escalated student complaints and increased scrutiny from university administration. It is essential to build a comprehensive program that addresses student, staff, and university needs and expectations.
This webinar by expert speaker Dr. Sue Ohrablo, Ed.D., will introduce you to a multi-pronged approach to establishing and sustaining an effectively functioning advising department. You will be encouraged to identify and establish themes to promote shared vision and goal achievement and get examples of effectively responding to and identifying needs and concerns of staff through development of tools and systems. Know how to build strategies for developing a comprehensive understanding of the critical roles and functions of your staff and discover why saying “no” should be a catalyst instead of a barrier. The session will also help you design programs that address student needs without jeopardizing the motivation or performance of advising staff.
Who Should Attend
Academic advising, student affairs, and university administrators. Financial aid, registrar, bursar, and other department heads who are responsible for managing staff, developing programs, and delivering service to students
Dr. Sue Ohrablo Ed.D
Sue is a nationally recognized speaker in the areas of academic advising and student services. Her presentations blend theory and practice, and include real-world scenarios for professionals to apply as they work to support students. Sue's areas of expertise include comprehensive developmental advising, student engagem... More info