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Memory Skills for Productivity (CPGO51L)

Presented by: Jim Zalud
(*) Single User Price. For multiple users please call 1-844-384-4744
Pre Recorded Webinar
60 minutes
Event Description
See the sneak peek before you buy!
1.0 Credit

Mastering Name Recalls with Mnemonics-The Thing That Means the Most to a Returning Customer

For most of recorded history, people have used techniques (Mnemonics) that would help them to remember. As media have developed, from the invention of the printing press all the way to the Internet, even though information has become more accessible and portable, people have still been required to remember everything from names, numbers, lists of objects, as well as speeches, scripts, etc.

In today's world, with an avalanche of information, many people choose to store it in lists, wherever they can find the room. Passwords, email accounts, websites, your friends' usernames, where you found what... whole programs, phone apps, and notebooks are dedicated to keeping track of the words, numbers, and facts that make up our everyday lives. Yet in your personal as well as in your business life, it is important to be able to retain the facts, figures, and faces that matter the most without being able to refer to a search engine or your notes. Mnemonics-techniques for improving memory skills beyond their ordinary capacities-can give you the skills to do just that.

Retail is one of the sectors where a good memory for names, faces, and details is most important. With the advent of internet purchases, it is paramount that retail personnel give customers an experience they cannot find online-that of a personal shopper or assistant who remembers their preferences, their specifications, and their name. Remembering these details at the point-of-purchase will enhance the possibility of a repeat sale.

In this webinar, our expert speaker, Jim Zalud will discuss the history of Memory Skills (Mnemonics) and present some interesting and humorous facts about brains and memory. The session will show you techniques you can use to remember names, objects, lists of information, and numbers, with techniques specialized to each kind of data. Through Active Listening, Name Manipulation, Face Distortion, and Association, learn to associate faces and names with ease. Use Acronyms and Acrostics to remember a short series of facts.

Jim will teach you how to remember multiple things by taking a journey through places that you already know. You will be introduced to a method for remembering strings of up to 20 numbers. You will be shown how to remember a list from-start-to-finish, and back again-as well as remembering any item in between. There will be a demonstration on how to link and remember 10 objects by telling a story. Jim promises to give you the added confidence and productivity in remembering names, objects, lists, and numbers. Remember, if you forget a face or a fact in retail, you may be forgotten when they shop again.

Session Highlights:

  • Mastering Name Recall-the thing that means the most to a returning customer.
  • Learn how to remember names through Active Listening, Name Manipulation, Face Distortion, and Association.
  • Learn how to use Acronyms and Acrostics to remember a moderate amount of facts.
  • How to link and remember 10 objects by telling a story.
  • How to remember multiple things by taking a journey through places you already know.
  • Learn a method that helps you remember a string of numbers up to 20 characters.
  • Remembering a list from start to finish and back again-and all the things in between.
  • Using Linking and Loci systems for remembering objects.
  • System of chunks for remembering numbers.
  • Peg system for remembering lists.
  • The history of memory skills (Mnemonics).
  • Interesting and humorous facts about the brain and memory.

 Who should attend?

  • Customer service professionals ,Admin managers and professionals and Training managers
  • Top Management, HR Directors & Human Resources Employees
  • Supervisors and Managers
  • Marketing & sales professionals
  • Product Manager
About Our Speaker(s)

Jim Zalud | Crisis Intervention Training SpeakerJim Zalud
Jim Zalud is a 30 year teacher of verbal, non-verbal, and body language skills. Jim has spoken to police departments, colleges, and corporations throughout the Midwest. He has completed Crisis Intervention Training, and is a member of the International Law Enforcement Educators and Trainers Association. Jim is currentl... More info

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    Event Title: Memory Skills for Productivity
    Presenter(s): Jim Zalud

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