Experiencing conflict in a workplace environment is costly and very destructive. Less productivity, fear among co-workers, bullying and sometimes a deadly tragedy can occur. Any form of workplace violence, angry customers, and miserable employees or even annoyed strangers can seriously harm a company or organization's reputation. Even if the smallest conflict, violence or problem arises, the expectation is that you MUST know how to handle and solve the situation.
This session by our expert speaker Carol Fredrickson will reveal what approaches tend to escalate conflict and what to do differently.
Who should attend?
Carol Fredrickson is the CEO and co-founder of Violence Free. Clients rely on Carol skills, knowledge and expertise to prevent 6-7 figure lawsuits, and more importantly to avert violent workplace disasters and save lives. She is a recognized authority on workplace violence & conflict in the workplace. She has been ... More info