By attending this session by our expert speaker Chris DeVany, you will understand how to effectively approach even the most difficult of customers and prospective customers and overcome any objection. You will learn how to use both your verbal and non-verbal communication skills and develop a winning attitude which will help you bring in even more business and position yourself with product, service and relationship, earning you customers for life!
This webinar will provide you with step-by-step guidance and will make sure of you getting the best performance out of your team under any circumstances, regardless of how long you have been managing it. The strategies presented in it will be manageable in daily, weekly, monthly and quarterly timelines. The session will go through the entire range of workplace problems starting from outdated systems and company politics to backstabbing and budget cuts.
Would you like your team to perform to the best of their ability? Would it help to remarkably improve your team’s efficiency and performance? How about doing away with that one troublemaker legally who is taking everyone else down? Any problems dealing with your boss? Is it worth 90 minutes of your time to improve your team’s morale, productivity and motivation?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!
Approaching the Customer
Develop a Winning Attitude
Empowerment Means Customer Retention and Referrals
Who Should Attend
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Sage Software, Microsoft, the American Society of Association Executives, Sprint, Institute of Management Consultants... More info