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Magic Words: A State-By-State Review of Mandated Consumer Credit Communications

Presented By : Kenneth R. Besser
(*) Single User Price. For multiple users please call 1-800-223-8720
Pre Recorded Audio Conference
60 minutes
  •  Wed, October 10, 2007
Event Description

This audioconference is Session 6 in our "Consumer Collections Compliance Course"

Despite its mandate as the federal watchdog of the collections industry, the FTC has yet to develop compliance program guidelines for the receivables workspace.

The lack of clear, concise, and comprehensive compliance program guidance remains a major stumbling block for the receivables industry in its effort to operate effectively in an increasingly hostile environment. The Consumer Collections Compliance Course is an attempt to fill that void.

In this sixth session of the Consumer Collections Compliance Course, you will learn that in many states, it's not just what you say — it's how you say it.

  • Review the categories of consumer communications
  • Learn which states require specific consumer credit communications
  • Understand what must be included in state-specific consumer communications
  • Realize what not to put in state-specific consumer communications

Based on compliance programs proposed by the United States Office of Inspector General (OIG) for many programs and industries ranging from the federal corrections institutions to healthcare clinical laboratory and billing concerns and other various industries, the Consumer Collections Compliance Course will show you how to integrate the federal, state, and local regulation of business in general and collections businesses in particular in order to help you more effectively establish and run your particular collections enterprise.

About Our Speaker(s)

Kenneth R. Besser, Communication Programs ExpertKenneth R. Besser
Kenneth R. Besser chartered his first business corporation at the age of 16. Since that early beginning he has successfully owned and operated many business ventures. During his 30 years of business experiences, Besser also obtained a Bachelor of Science degree, attended two years of medical school, graduated law schoo... More info

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    Event Title: Magic Words: A State-By-State Review of Mandated Consumer Credit Communications
    Presenter(s): Kenneth R. Besser Protection Status