Customers are your company's most important asset, but to acquire and retain customers you need to win their hearts and minds with the right attitudes and skills. These aren't always instinctual but are developed over time with training and experience. Let Carol Reynolds teach you and your team the required attitudes and skills that'll make your customers go - WOW! Never lose a customer again!
To provide you with ways to inspire and motivate your entire customer service team, and keep your customers delighted and loyal.
At the end of the conference you'll be able to:
Carol Reynolds has a Masters Degree in Education and has spent over 20 years managing people. She has also enjoyed 17 years speaking internationally. Carol was on the air with 12 years of radio call-in "coaching" in her home town Las Vegas, Nevada. In her spare time she authored her book, "Journey to Lov... More info