We all have difficult people in our lives - professionally they are the clients or
people we work for; personally, they can be people we live with or gave birth to! Finding it difficult to deal with them? Put the conflict resolution techniques provided by our expert speaker Bruce Lee to immediate use to resolve difficult behaviors — in any situation. Now you can easily problem solve that difficult employee before he gets too hard to handle!
To provide you with clear, simple and effective techniques to reduce and eliminate the causes and effects of those very difficult people you face daily or from time to time — about their performance, behavior or personality.
At the end of the conference you'll be able to:
Want more conflict resolution tactics? Get expert tips and suggestions from our speaker Bruce Lee during our interactive Q&A session and get answers to your questions live!
Bruce Lee is president of Encore Seven Inc., a training company he founded with his wife, Toni. His training objectives are to assist individuals and organizations to improve their leadership performance, increase market share, and enhance employee and customer satisfaction — creating a culture where customers an... More info