We all come into contact with difficult people — be they bosses, teammates, customers, neighbors or the check-out guy at the market. But, it can be tough to get our job done when they're standing in the way. Learn the secret to dealing with even the most challenging person and handling the conflict with ease and without starting a battle.
Join management and communication expert Bill Repp for this eye-opening and valuable audio learning event where you'll learn to identify, manage, communicate and support people who used to leave you tearing your hair out.
In just one hour you'll learn:
You'll discover how to get more accomplished by getting support from difficult people. You'll all enjoy your jobs more and feel less frustration which results in a better performance and less stress.
Bill Repp is president of Working Best, and has extensive experience in creating and delivering programs in leadership, management, marketing, communication, team building, and business writing. He is a seasoned manager with more than 20 years' experience supervising people For 11 years, Repp taught week-long managemen... More info