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Root Cause Failure Analysis Closed Loop Corrective Action (CHM287B)

Presented by: Dr. Michael Abitz
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Pre Recorded Webinar
60 minutes
  •  Tue, February 27, 2018
Event Description
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Identify and Eliminate Organizational Problems with Closed Loop Corrective Action

Closed-loop corrective action is used to identify multiple roots to organizational problems and eliminate causes affecting: internal, external customer satisfaction, cost of doing business, quality, schedule, and, safety and security issues. Join this session, where expert speaker Dr. Michael Abitz will cover root cause failure analysis and how to identify root causes contributing to customer dissatisfaction. Michael will focus on evidence gathering for each suspected cause before attempting solutions with the model for improvement.

You will be able to identify root causes contributing to financial wastes and improve the bottom line by 10% to 25% depending on your organization’s sigma level. You will learn how to provide a reliable product or service by engaging appropriate root cause countermeasures. Michael will help you learn to identify and eliminate process root cause interactions resulting in ineffective, inefficient unreliable processes. Michael will share suggestions for keeping processes safe from competitors and cyber-attacks from insurgents.

Session Highlights

This session will cover:

  • Problem definitions
  • Cost of quality as a percentage of sales
  • Process reliability modeling
  • The five levels of problems
  • Failure analysis
  • RCFA or RCA  
  • Assessing whether the problem is solved, based on your point of view
  • Consequences and results of doing it wrong
  • Models for improvement
  • Processes that are a competitive advantage
  • Processes for gathering evidence
  • Process mapping
  • A post-it exercise used to gather evidence
  • How to protect your data from spies and hackers
  • Countermeasures against industrial espionage

Who Should Attend

  • Senior executives
  • Strategic leaders
  • Quality managers
  • Product managers
  • Manufacturing and R&D managers
  • Quality professionals/consultants
  • Presidents/vice presidents/CEOs
  • ISO coordinators/management representatives
  • Engineers and supervisors
  • Laboratory quality professionals
  • Accredited auditors requiring the competency to audit quality
About Our Speaker(s)

Dr. Michael Abitz
Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. His areas of interest include teaching online, mentoring organizations in problem-solvin... More info

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    Event Title: Root Cause Failure Analysis Closed Loop Corrective Action
    Presenter(s): Dr. Michael Abitz

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